E38 on a Bertazzoni range is commonly linked to a possible heating-related problem. Below: typical meaning, symptoms, safe checks, and when to book Bertazzoni Appliance Repair — independent repair, not an official Bertazzoni service center.
Reviewed by Marco Bellini · Last reviewed August 12, 2026
Written by
Marco Bellini Appliance Repair Content SpecialistPublished August 10, 2026Technically reviewed August 12, 2026
Content status:
Needs Technical Review — this entry is awaiting technical verification and should be confirmed before it is relied upon.
Error codeE38
ApplianceRange
Affected model seriesBertazzoni Range series with on-display diagnostics (model-dependent)
Quick answer
Bertazzoni range · E38 · often points to a heating issue. Confirm in your docs, then book independent help if it persists.
Model compatibility: Bertazzoni reuses codes across series and model years, so E38 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Bertazzoni range controls may raise E38 when a possible heating-related problem is involved. Record the full model number; the same characters can map differently across years. Bertazzoni Appliance Repair uses the code as a starting clue; final diagnosis still follows your appliance’s documentation.
Signs
Symptoms you may notice
The range shows E38 and results are cold or under-heated
The cycle runs longer than usual before E38 appears
Heating seems weak or absent when E38 is shown
Why it happens
Possible causes
A heating element or its relay
A control or sensor affecting heating
Limescale or wear reducing heat on some models
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
Confirm the appliance has power at the outlet
Allow the appliance to cool fully before any check
Perform a manufacturer-approved restart
Photograph the display and rating label so an independent tech can match the code to your model
Important safety warning. Do not open internal panels, access high-voltage wiring, or bypass any safety device. If you ever smell gas, stop immediately, do not operate any switches, leave the area and contact your gas provider and a qualified independent technician. If you see smoke, sparks, a burning smell, or water near electrical parts, switch the appliance off at the outlet if it is safe to do so and call a professional.
Please avoid
What not to attempt
Do not open internal panels or access high-voltage components
Do not adjust, disconnect or repair any gas connection or valve
Do not bypass door locks, safety switches or interlocks
Do not keep running the appliance if there is water near electrical parts, a burning smell or sparks
Get help
When to call a technician
If you are unsure at any point with E38 on screen, contact Bertazzoni Appliance Repair for on-site confirmation rather than opening panels yourself.
Seeing this code on your Bertazzoni appliance?
Book a specialist visit for a clear estimate and approval before any repair. Independent service — not an official Bertazzoni service center.
Clearing the display is fine once notes are saved — it is not a repair. When E38 comes back on the next use, contact Bertazzoni Appliance Repair.
If two manuals disagree about E38, trust the literature for your exact model — then book independent help if the fault continues.
No. Bertazzoni Appliance Repair publishes independent repair guidance for homeowners. Use your Bertazzoni model manual for manufacturer wording, then book an independent technician if the fault continues.
References
Sources & references
Bertazzoni owner documentation — display codes and messages
