Written by
Marco Bellini Appliance Repair Content SpecialistReviewed by
admin Published August 10, 2026Technically reviewed August 12, 2026
Error codeE23
ApplianceWashing Machine
Quick answer
E23 indicates water has been detected in the base of the washer — an anti-leak response.
Model compatibility: Bertazzoni reuses codes across series and model years, so E23 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
The E23 code means the washer’s leak-protection system detected water in the base. Like an anti-flood trigger, it stops operation to prevent water damage.
Signs
Symptoms you may notice
Cycle halts and E23 appears
Possible water under the machine
Machine will not continue normally
Why it happens
Possible causes
A minor internal leak reaching the base
A loose or failing hose connection
Residual water from a previous issue
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
Check for visible water under or behind the machine
Confirm the machine is level and stable
Inspect accessible hose connections for obvious drips
Important safety warning. E23 relates to water inside the appliance near electrical components. Avoid internal disassembly and have a technician find the leak source.
Please avoid
What not to attempt
Do not tip the machine to drain it
Do not remove internal panels or electrical parts
Do not bypass the leak-protection system
Get help
When to call a technician
If E23 appears, or you notice water under the washer, book a diagnosis promptly to locate and fix the leak safely.
Seeing this code on your Bertazzoni appliance?
Book a specialist visit for a clear estimate and approval before any repair. Independent service — not an official Bertazzoni service center.