Bertazzoni washing machine owners see E20 when a possible temperature-sensing problem is in play. Use this guide, then schedule diagnosis with Bertazzoni Appliance Repair if it returns.
Reviewed by Marco Bellini · Last reviewed August 12, 2026
Written by
Marco Bellini Appliance Repair Content SpecialistPublished August 10, 2026Technically reviewed August 12, 2026
Content status:
Needs Technical Review — this entry is awaiting technical verification and should be confirmed before it is relied upon.
Error codeE20
ApplianceWashing Machine
Affected model seriesBertazzoni appliances with electronic diagnostic displays (confirm your model)
Quick answer
E20 on a Bertazzoni washing machine: plain-language overview tied to a temperature-sensor issue — not factory service literature.
Model compatibility: Bertazzoni reuses codes across series and model years, so E20 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Bertazzoni washing machine controls may raise E20 when a possible temperature-sensing problem is involved. Record the full model number; the same characters can map differently across years. Photograph the full code and rating label before any reset or parts conversation.
Signs
Symptoms you may notice
The washing machine displays E20 and temperatures seem off
E20 appears intermittently during operation
The washing machine behaves inconsistently with E20 shown
Why it happens
Possible causes
A temperature sensor reading out of range
A wiring or connection issue to the sensor
A control interpreting the reading as a fault
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
Confirm nothing is blocking internal vents or airflow
Note the actual behavior or temperatures if measurable
Perform a manufacturer-approved restart
Record the full Bertazzoni model and serial numbers before contacting a technician
Important safety warning. Do not open internal panels, access high-voltage wiring, or bypass any safety device. If you see smoke, sparks, a burning smell, or water near electrical parts, switch the appliance off at the outlet if it is safe to do so and call a professional.
Please avoid
What not to attempt
Do not open internal panels or access high-voltage components
Do not bypass door locks, safety switches or interlocks
Do not keep running the appliance if there is water near electrical parts, a burning smell or sparks
Get help
When to call a technician
If E20 persists after the safe checks above, book a diagnosis with Bertazzoni Appliance Repair. An independent technician can confirm what E20 means on your Bertazzoni model — we are not an official Bertazzoni service center.
Seeing this code on your Bertazzoni appliance?
Book a specialist visit for a clear estimate and approval before any repair. Independent service — not an official Bertazzoni service center.
Clearing the display is fine once notes are saved — it is not a repair. When E20 comes back on the next use, contact Bertazzoni Appliance Repair.
Not necessarily. Bertazzoni reuses codes across series and years. Record your full model number so Bertazzoni Appliance Repair can interpret E20 correctly.
No. Bertazzoni Appliance Repair publishes independent repair guidance for homeowners. Use your Bertazzoni model manual for manufacturer wording, then book an independent technician if the fault continues.
References
Sources & references
Bertazzoni appliance user manual — error/display messages section
